Compliance
Responsible and compliant business conduct is one of the key pillars of our company. We hold ourselves, our management and the third parties we work with to the same high standard.
Doing business the right way
Our Compliance Policy applies to every employee and every partner, in every country where we operate.
Diamedix operates in a highly regulated environment where trust is essential. Healthcare providers rely on us to supply safe, effective products; manufacturers rely on us to represent their brands with integrity; and society expects us to compete fairly and to use public resources responsibly.
Our Compliance Programme, aligned with the standards of Magna MedTech Group, sets out the rules we follow and the controls we maintain. It is overseen by an independent Chief Compliance Officer who reports directly to the Board and to the Group Compliance function.
Every employee completes compliance training on joining Diamedix and refresher training each year. Third parties acting on our behalf are subject to due diligence and contractual compliance obligations.
What our Compliance Policy covers
Anti-corruption
Zero tolerance for bribery and improper payments in any form, including facilitation payments and inappropriate gifts.
Interactions with healthcare professionals
Transparent, documented and lawful relationships with healthcare professionals and organisations, in line with MedTech Europe principles.
Fair competition
Strict observance of competition law in tenders, pricing and dealings with competitors and distributors.
Conflicts of interest
Employees disclose and avoid situations where personal interests could influence business decisions.
Personal data protection
GDPR-compliant processing of personal data of clients, partners, patients and employees.
Trade sanctions & export control
Screening of partners and transactions against applicable international sanctions regimes.
Anti-money laundering
Know-your-partner procedures and monitoring to prevent misuse of our business for illicit purposes.
Speak-up & non-retaliation
Confidential channels to report concerns, with full protection for anyone reporting in good faith.
Protecting personal data
Diamedix is committed to protecting the rights and freedoms of individuals whose personal data we process. We apply appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national law.
Data subjects may exercise their rights of access, rectification, erasure, restriction, portability and objection by contacting our Data Protection Officer at dpo@diamedix.com.
Reporting a concern
We encourage employees, partners and any third party to report suspected violations of law, our Compliance Policy or our Code of Conduct. Reports may be made openly or anonymously and are handled confidentially by the Compliance department.
Diamedix prohibits any form of threat or retaliation against individuals who report potential violations in good faith, in line with Directive (EU) 2019/1937 and Romanian Law 361/2022 on whistleblower protection.
Report a concernPolicies & documents
Compliance Policy
Code of Conduct
Whistleblowing Procedure
Privacy Notice
Your contact
Certified management system
Our integrated management system is certified against ISO 9001 and ISO 13485 and audited annually by an independent body.